Answers to common questions about our AI services for individuals and companies.
Using Civils.ai on your project can provide an approximate 80% saving in direct cost of extracting data from Geotechnical reports into AGS or a format compatible with software.
We provide an additional 90% saving in terms of time spent searching for data in PDF documents, with the Civils.ai AI document search tool you can find the exact section to answer your question by searching in all your project documents at once. This can be especially useful for challenging projects with fragmented or conflicting information as it makes finding original sources of information and project information traceability achieveable.
Your uploaded data is stored within a relational database and cloud object storage with our best in class cloud infrastructure provider. All data is anonymised and accessible to only the user account from which the data was uploaded and is not shared with any 3rd party businesses for any purposes.
All data is transmitted through TLS and uses best practice encryption.
Yes you can automatically to delete any data you uploaded at any time by clicking the delete button when you are in your project database.
Your can also write to us to request that we delete your data at any time and all data related to you will be deleted when you delete your account.
Data is stored securely on servers in the United States, by a vetted, best in class cloud infrastructure provider.
For businesses with data residency restrictions we can arrange to store data within your locality.
Yes, you certainly can.
Our system is currently optimised to process individual borehole record PDF's but you can also upload entire geo reports and we will extract the data.
We currently support any form of PDF document or report.
You can upload anything from contracts or specifications to design guides to fine tune your project AI and train it to answer questions on your documents. For geotechnical reports we can extract borehole data.
Our technology currently does not support the spatial interpretation of geometry and it does not support numerical reasoning and calculations.
For extraction of data from modern geotechnical records, we achieve over 95% accuracy. For older records (sampled before 1975) these are more challenging and such a high degree of accuracy cannot be guaranteed, but we are sure you will still be pleasantly surprised at how accurate the results are.
For fine-tuning of your project AI, text extraction is accurate but handwritten on poor quality PDF's may cause issues with AI comprehension
We use maximum payment security. If your card is not accepted firstly, disable your VPN or proxy server. Then make sure your name, CVC and postal code match the one on your payment card and of your bank account. Also your card country should be the same as your billing country. And finally make sure you enable 3D Secure or similar authentication on your card with your bank.
We are not currently hiring but always interested to meet new and interesting people for potential future collaborations. We suggest that you join our Discord community and introduce yourself and we can take it from there.
The discord community is also a great place to meet other like-minded digital engineers and share your ideas and we host online events from time to time.
For individual subscriptions we do not offer a refund as costs associated with running AI services are incurred immediately, however you can cancel your subscription at any time.
For corporate subscriptions we offer a refund based on remaining credits and individual circumstances.
You can cancel your subscription at any time, by first logging in to your account, next click my account, next click my subscription. From the my subscription page you can then cancel your subscription.